Elevating Organisational Performance through Culture
I have been dealing with two organisations trying to improve organisational performance and streamline processes.
Culture is the key, and it is so easy to get started.
Guided by a recent interview conducted by Tim Ferris with Danny Meyer, owner of many fine restaurants in New York, including the Shake Shack:
“The culture you have in your organisation is the sum of all the wanted behaviours that you celebrate minus all the unwanted behaviours that you tolerate”
A useful and practical explanation.
What are you celebrating? That’s the easy piece.
What are you tolerating? Why?