Elevating Organisational Performance through Culture

I have been dealing with two organisations trying to improve organisational performance and streamline processes. 

Culture is the key, and it is so easy to get started. 

Guided by a recent interview conducted by Tim Ferris with Danny Meyer, owner of many fine restaurants in New York, including the Shake Shack:

“The culture you have in your organisation is the sum of all the wanted behaviours that you celebrate minus all the unwanted behaviours that you tolerate”

Danny Meyer 

A useful and practical explanation. 

What are you celebrating?  That’s the easy piece. 

What are you tolerating? Why?