Entrenched positions can be devastating to all those concerned. Conflicts create uncertainty, instability and are costly. No winners. Mediation and negotiation is a process managed by an unbiased and independent voice in a confidential setting. I have years of experience dealing with people in difficult situations looking for solutions. Some solutions are better than others, but in a mediated outcome, the solutions are what you agree to, not what someone dictates. Let me help you achieve your solution.

Some examples may include:

Disputes

Every business depends on the goodwill of its principals, partners, employees, customers and suppliers.

A business dispute can be destructive in many ways, destroying custom, goodwill and attracting unfair or bad publicity.  People in business disputes are distracted from management, creativity and motivation is often low or lost, risking failure of the business itself.

Mediation, facilitation and negotiation can be used to enable the continuation of business relationships during and after a dispute has been resolved to avoid and even repair any damage.  A key feature of mediation is the parties decide the outcome of their dispute.

In some cases, litigation is simply not commercial to pursue.  Mediation and negotiation can be completed quickly and is cost effective.

Debt Collection

Debt negotiation and collection can be used to facilitate payment of debts owing to a business.  Eddie Senatore Advisory provides this service on behalf of the original creditor only and not for debts that have been sold or assigned.

An alternative to the threat of proceedings, debt negotiation is an approach taken with customers with a view to maintaining relationships.  Take the confrontation and ‘awkwardness’ out of debt collection by introducing a third party to facilitate discussion, learn the reasons for delays in payment, manage and develop relationships.

Not worth it

You have been told you claim or dispute has reasonable prospects for success, however the costs and risk make it uncommercial to pursue?  Perhaps it’s a partnership dispute or shareholder dispute in a company with little assets or perhaps it’s a simple small debt matter.

Mediation and debt recovery through a negotiated process can help.  Mediation or negotiation can be undertaken face to face, via video or on an on-line platform.

Tense

What to do with tension in the management of your business.  Perhaps you’re a family group all trying to have a voice heard or a partner simply wanting to get out.

Don’t dismiss a neutral facilitator trained in mediation to assist shareholders, directors or management work through their tensions.  Eddie Senatore Advisory facilitates board/shareholders meetings, where the agenda is agreed by the parties, timelines and activities are set.  Regular return meetings provide for accountability and develop a productive work environment.

Buying or Selling a Business

Buying and selling a business can be stressful and uncertain at times.  No doubt business brokers have a role in connecting purchasers with vendors.  However, a neutral facilitator can help move negotiations along.  With no vested interest in whether deal gets done, a neutral facilitator can help target information and get to the heart of the critical issues, attempt to reduce the uncertainty or if not save precious time in ongoing negotiations

Facilitation

Working towards a common goal or outcome my facilitation services will help you focus on what’s important. Facilitation will help you identify the issues, educate, get a agreement and suggest courses of action.

Facilitation – Pre-Conflict

Used to avoid conflict and create collaboration around commons goals. This form of facilitation can be used as a preventative conflict tool. This is a process. A process where I oversee the progress of meetings to alleviate tensions, differentiate between personal and organisational goals or objectives.

Facilitation – Buy and Sell

Buying and selling a business is a stressful time. Appointing a facilitator to assist with a bipartisan approach to the buy/sale process will help reduce stress and tension, mitigating the risk associated with the asymmetry of information.

Liability and Risk

Whether you run a cafe, IT, manufacturing, retailing or an eCommerce business, all businesses need to minimise liability and risk. I can assess your the structure of your operation and with my connected network tailor the right risk, and more, so you can worry less about liabilities and concentrate on growing your business.

Business Strategy

Being in business is tough. There are good strategies and bad ones. More often than not business strategic plans are bad. Really bad. I have simplified the strategic business planning process. It’s not hard. A focused facilitated business planning session helps you focus on the key elements of your business.

Supporting People in Business

It’s All About People

The more I study, the more places I get to, the more I realise it’s all about people.

I have been in business for over 30 years and worked with people in all sorts of conflict and dispute situations. I offer facilitation and mediation services to help you through your difficult situation, conflict or dispute.

Get in touch with me to set up a consultation, or use the contact form at the bottom of this page and I will help you.

Background

I have over 30 years experience, have seen a lot and I’ve worked closely with people who face difficult situations. Because of my background, I bring a unique perspective to situations.

During a mediation I help you achieve solutions which you and you alone agree to in a confidential setting.

I can help you through facilitation to avoid or prevent conflicts or achieve agreed outcomes to help you to develop strategies.

If you’re interested in learning more, you can get a copy of my Mediation and Negotiation information by completing the form below.